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|Where do one-on-one programs get counted?||178-183||One-on-one interactions should be counted in patron assistance not programs. Patron assistance (reference) includes pre-planned or spontaneous one-on-one interactions. If multiple topics are discussed in one, one-on-one interaction, multiple transactions can be counted. Examples include: scheduled research consultations, scheduled technology assistance, scheduled reader's advisory.|
|Does having a table at a festival count as a program?||178-183||In most instances, no. To be counted as a program the library must be a sponsor or co-sponsor of the event. If the library has been involved significantly with the organization of the festival beyond having a table, the event may count as a program. Donating space is not enough to be considered a co-sponsor. Contact the State Library for further clarification if needed.|
|What counts as a public access computer?||211. Internet computers used by general public : Report the number of the library’s Internet computers (PCs and laptops), whether purchased, leased or donated, used by the general public in the library.||Computers that are stationed in public areas and provide access to the internet should be counted. Per IMLS, computers that only provide access to the OPAC and computer labs whose main purpose is classes should not be included.|
|Every year my bookmobile square footage changes||232. Building square feet||IMLS does not collect bookmobile square footage and will only allow -1 or n/a as an input response. If you input a different response, your answer will be changed to -1 in the federal data submission process.|
|Can temporary or guest cards be counted as registered users?||173-175||In some cases yes a temporary card or guest card can be counted as a registered user. To count, the card must be unique to the individual and allow at least limited access to library materials such as computers, Wi-Fi, and electronic materials. The card does not have to allow check-out of physical materials. Additionally, the card must allow extended use ie. not a day pass or one-time use. Including guest or temporary cards is restricted to the same 3 year period active period as full cards.|