| Suggested Level | Category | Required Knowledge/Skill |
| 1 | Software tools & content creation | Be familiar with popular web-based tools for communication, collaboration, file-sharing, and storage such as Google Drive, Google Apps & Google products, Dropbox, Microsoft OneDrive, OfficeOnline, Flikr, etc. |
| 2 | Software tools & content creation | Understand different word processing file types (.doc, .rtf, .txt) |
| 2 | Software tools & content creation | Use basic templates available in the MS Office Suite |
| 2 | Software tools & content creation | Know how to use and help others use the following word processing features and functions: insert & edit text; change font and font size; align text left, right & center; format text in bold, italic, underline or subscript; change line spacing; change margins; cut, copy & paste; use spell check; copy text from the web into Word and remove extraneous web-based formatting and content |
| 2 | Software tools & content creation | Apply knowledge of MS Word to assist others with similar web-based word processing applications (Open Office, Google Drive, OfficeOnline, etc.) |
| 2 | Software tools & content creation | Know how to use common web-based tools like Google calendar, Google docs, Dropbox, and OfficeOnline for creating and sharing events and files. |
| Misc | Software tools & content creation | Take digital pictures |
| Misc | Software tools & content creation | Connect camera or device to computer and transfer photos or video |
| Misc | Software tools & content creation | Upload photos to email, photo sharing websites, Facebook, Flikr, etc. |
| Misc | Software tools & content creation | Manage and organize photos on computer |
| Misc | Software tools & content creation | Edit photos in photo editing software, i.e. Picasa, Microsoft Photo Manager |
| Misc | Software tools & content creation | Capture audio and video using a camera or other device, or screen-capture software |
| Misc | Software tools & content creation | Edit audio and video using editing software, then share and/or embed video |
| Misc | Software tools & content creation | Create and share animations |
| Misc | Software tools & content creation | Know how to access streaming media and share, as appropriate |
| Misc | Software tools & content creation | Know where to find copyright free images for use in documents or in digital media |
| Misc | Software tools & content creation | Know how to properly cite digital images |
| Misc | Software tools & content creation | Understand file sharing and copyright infringement issues |
| Misc | Software tools & content creation | Download music and other audio files |
| Misc | Software tools & content creation | Understand file types (WMA, MP3) |
| Misc | Software tools & content creation | Manage and organize music |
| Misc | Software tools & content creation | Use tools on social networking platforms to upload content such as photos and videos |
| Misc | Software tools & content creation | Know how to create content, pages, and guides in LibGuides |
| Misc | Software tools & content creation | Use cloud-based storage and sharing for creating local content |
| Misc | Software tools & content creation | Create and post a blog entry and post a comment |
| Misc | Software tools & content creation | Create a pathfinder |
| Misc | Software tools & content creation | Use collaborative tools such as Google drive, Dropbox, or OfficeOnline |
| Misc | Software tools & content creation | Know where to find copyright-free content and how to properly cite sources for that content |
| Misc | Software tools & content creation | Use productivity tools such as Word, Excel, PowerPoint, Publisher, or the equivalent |
| Misc | Software tools & content creation | Use graphic design tools such as Canva |
| Misc | Software tools & content creation | Use Learning Management System (LMS) platforms such as Blackboard, Moodle, Canvas, etc. |